Terms & Conditions

Effective Date: July 6, 2026

Welcome to Zyntage (“we,” “our,” “us”). These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.

1. About Us

Zyntage is an online retailer and reseller of genuine physical products sourced from trusted manufacturers, distributors, and suppliers. We do not manufacture the products we sell unless explicitly stated.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website and place an order.

3. Products

We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate. However, minor variations in color, packaging, or appearance may occur depending on the manufacturer or your device’s display.

Product availability is subject to stock. We reserve the right to discontinue or modify products without prior notice.

4. Orders

Placing an order does not guarantee acceptance. We reserve the right to refuse, cancel, or limit any order for reasons including product availability, pricing errors, suspected fraud, or other legitimate business reasons.

If payment has already been received for a cancelled order, the applicable refund will be processed.

5. Pricing

All prices displayed on our website are listed in the applicable local currency unless otherwise stated. Prices may change without prior notice.

Taxes, shipping charges, and applicable fees will be displayed during checkout where applicable.

6. Payments

We accept the payment methods displayed during checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.

7. Shipping & Delivery

We aim to dispatch orders promptly. Delivery times are estimates and may vary due to courier operations, weather conditions, holidays, or other circumstances beyond our control.

Once an order has been shipped, responsibility for delivery rests with the shipping carrier.

8. Returns & Refunds

If you receive a damaged, defective, or incorrect product, please contact us within the period specified in our Return Policy.

Approved returns must be in their original condition with all accessories and packaging unless otherwise agreed.

Refunds are processed after the returned item has been inspected.

Certain products may not be eligible for return due to hygiene, safety, or manufacturer restrictions.

9. User Accounts

You may create an account using your email address or supported sign-in methods such as Google Sign-In.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate and up-to-date information.

10. Google Sign-In

If you choose to sign in using your Google account, we may receive limited profile information such as your name, email address, and profile picture solely for authentication and account creation.

We do not access your Google password.

Your use of Google Sign-In is also subject to Google’s applicable terms and privacy policies.

11. Intellectual Property

All website content, including text, graphics, logos, product images (unless owned by third parties), design elements, and branding, is protected by applicable intellectual property laws and may not be copied or reused without written permission.

12. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Interfere with website security or functionality.
  • Submit false or misleading information.
  • Use automated tools to scrape or copy website content without permission.

13. Limitation of Liability

To the maximum extent permitted by law, Zyntage shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the applicable order.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

We may update these Terms & Conditions at any time. Updated versions become effective immediately upon publication on this website.

16. Governing Law

These Terms & Conditions shall be governed by the laws applicable in Pakistan. Any disputes shall be resolved through the appropriate courts having jurisdiction.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.